I couldn’t receive the activation/reset password email?

Please contact us using this form.

How long is the data kept in Boatswain BETA?

The collected data would be kept for 2 days and would be deleted by the housekeeping job.

What is the usage limit during BETA period?

There is a 2GB usage limit for each user during the BETA period.

What would happen if the usage limit is reached?

Data collection would be suspended if the limit is reached and no new data could be viewed at the web portal.

What could I do if the usage limit is reached?

The data usage would be reduced after our housekeeping process or you could purge the data manually from the header menu. Please note that the deleted data cannot be recovered.